Release date: Apr 16, 2025

New Features

New Manage Applications View for Application Providers

Application Provider

Users with the App Developer role now have access to a new view called "Manage Applications". This view provides an overview of all published and deactivated applications submitted to the symmedia Hub by their tenants. For each application, a detail page provides an overview of the registered versions and the ability to manage their state, i.e. to either disable or republish a specific version.

Registering a new version of an application no longer triggers the deactivation of previous versions - previous versions can now be manually deactivated or otherwise remain in the published state. This makes it possible, for example, to publish different versions of the same application - with different machine compatibility settings - at the same time.

Application Provider Documentation

Changes, Improvements, and Fixes

WebVNC Tunnel: Improved Connection Stability and Reconnect Mechanism

Service ProviderOperator

We have worked on the stability of our WebVNC Tunnel and added a reconnect feature in case the connection between the Edge Device and the machine component is broken. As a result, the WebVNC Tunnel can now be used to connect to RPD sessions mirrored by the experimental UltraVNC RDPmode feature.

Export all Data in Customer Machine Overview

Service Provider

The export of the Customer Machine Overview has been optimized and it is now possible again to export all customer machines of your tenant in one file.

Tenant Visibility on the Onboarding Screen

OperatorService Provider

The tenant visibility can now be selected directly during company onboarding.

Description of Assets in the Asset Overview

Operator

The Asset name was an optional field when creating or editing an asset, but was always displayed as the title of the Asset card in the Asset browser. This resulted in blank Asset cards if the name was not maintained. With this change, the Asset's external ID will be displayed as the first fallback if the Asset name is left blank. If both the Asset name and external ID are empty, the serial number is displayed as a second fallback.

Leave Service Case Chat Rooms

OperatorService Provider

It is now possible to leave Service Case chat rooms. This helps to reduce the number of open chat rooms when leaving the room of a Service Case after it is closed. It is possible to re-enter the chat by going to the Service Case details page.

New OS Version for Edge Devices (25.04.0)

OperatorService Provider

We are releasing of a new operating system version for our Edge Devices. This update includes various security fixes, bug fixes, and improves the reliability of the operation, especially in the context of the SSC Data Link Tunnel, DNS, and NTP over DHCP.

It is recommended that all our customers to update their Edge Devices to the new OS version.