Release date: Feb 26, 2026

New Feature

Chat Message Notifications

OperatorService Provider

HUB users can now subscribe to notifications for chat messages. Available notification channels are email, push, and inbox (bell). Notifications are deactivated by default and can be activated in the notification settings, which are accessed by clicking the bell symbol in the top right corner of the platform. To reduce the number of notifications, messages are bundled by chat room and sent with a two-minute delay.

At the same time, the old inbox notification for chat messages has been removed.

For more information, please refer to our platform documentation: https://symmedia.atlassian.net/wiki/spaces/SSH/pages/17181606394/Notifications#Chat