Configuring your firewall correctly
Service Hub DNS Domains for Proxy Whitelisting:
Production
App / Functionality | URL |
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Portal |
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Gateway (ServiceHub API) |
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Excalidraw (Conferencing: Whiteboard) |
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Jitsi (Conferencing: Video) |
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https://jitsi-prod.secure-service-hub.de:10000, tcp/udp, IN and OUT |
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http://jitsi.symmedia-hub.com :10000, tcp/udp, IN and OUT |
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Matrix (Conferencing: Chat) |
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Staging
App / Functionality | URL |
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Portal | |
Gateway (ServiceHub API) | |
Excalidraw (Conferencing: Whiteboard) | |
Jitsi (Conferencing: Video) | |
Matrix (Conferencing: Chat) | |
Test
App / Functionality | URL |
---|---|
Portal | https://portal-test.secure-service-hub.de |
Gateway (ServiceHub API) | |
Excalidraw (Conferencing: Whiteboard) | |
Jitsi (Conferencing: Video) | |
Matrix (Conferencing: Chat) | |
Development
App / Functionality | URL |
---|---|
Portal | https://portal-development.secure-service-hub.de |
Gateway (ServiceHub API) | |
Excalidraw (Conferencing: Whiteboard) | |
Jitsi (Conferencing: Video) | |
Matrix (Conferencing: Chat) | |
If your firewall is not configured correctly for SSH and the corresponding ports are not released, difficulties may occur.
One example is that graphics shared with the other person on the whiteboard are not displayed correctly:
The URL that has to be whitelisted for displaying images on the whiteboard correctly is: