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Configuring your firewall correctly

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If your firewall is not configured correctly for SSH and the corresponding ports are not released, difficulties may occur.

One example is that graphics shared with the other person on the whiteboard are not displayed correctly:



The URL that has to be whitelisted for displaying images on the whiteboard correctly is: 

https://firebasestorage.googleapis.com/v0/b/sym-excalidraw.appspot.com/


Service Hub DNS Domains for Proxy Whitelisting:


Production

App / Functionality

URL

Portal

https://portal.secure-service-hub.com

Gateway (ServiceHub API)

https://gateway-prod.secure-service-hub.com

Excalidraw (Conferencing: Whiteboard)

https://firestore.googleapis.com

https://firebasestorage.googleapis.com

https://excalidraw.secure-service-hub.de

https://excalidraw-room.secure-service-hub.de

Jitsi (Conferencing: Video)

https://jitsi-prod.secure-service-hub.de

Matrix (Conferencing: Chat)

https://matrix-prod.secure-service-hub.io

Staging

App / Functionality

URL

Portal

https://portal-staging.secure-service-hub.de

Gateway (ServiceHub API)

https://gateway-staging.secure-service-hub.de

Excalidraw (Conferencing: Whiteboard)

https://firestore.googleapis.com

https://firebasestorage.googleapis.com

https://excalidraw-staging.secure-service-hub.de

https://excalidraw-room-staging.secure-service-hub.de

Jitsi (Conferencing: Video)

https://jitsi-staging.secure-service-hub.de

Matrix (Conferencing: Chat)

https://matrix-staging.secure-service-hub.de

Test

App / Functionality

URL

Portal

https://portal-test.secure-service-hub.de

Gateway (ServiceHub API)

https://gateway-test.secure-service-hub.de

Excalidraw (Conferencing: Whiteboard)

https://firestore.googleapis.com

https://firebasestorage.googleapis.com

https://excalidraw-test.secure-service-hub.de

https://excalidraw-room-test.secure-service-hub.de

Jitsi (Conferencing: Video)

https://jitsi-test.secure-service-hub.de

Matrix (Conferencing: Chat)

https://matrix-test.secure-service-hub.de

Development

App / Functionality

URL

Portal

https://portal-development.secure-service-hub.de

Gateway (ServiceHub API)

https://gateway-development.secure-service-hub.de

Excalidraw (Conferencing: Whiteboard)

https://firestore.googleapis.com

https://firebasestorage.googleapis.com

https://excalidraw-development.secure-service-hub.de

https://excalidraw-room-development.secure-service-hub.de

Jitsi (Conferencing: Video)

https://jitsi-dev.secure-service-hub.de

https://jitsi-development.secure-service-hub.de

Matrix (Conferencing: Chat)

https://matrix-dev.secure-service-hub.de

https://matrix-development.secure-service-hub.de

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