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Operator - Documents & Media

Operator - Documents & Media

Jun 11, 2025

The Documents & Media module allows to share Asset related documentation between different users.

The documents can be uploaded by the Service Provider of the Asset or by the operating company.

Service Providers can upload two different types of documents and share it with the operator of the Asset.

Machine Model related Documents & Media

These documents are related to a certain Machine Model (machine type) such as user manuals or data sheets. These documents are the same for all assets with an identical Machine Model.

Machine / Asset related Documents & Media

These documents are related to the certain Asset such as warranty documents, results of test runs etc.

Documents & Media uploaded by the Operator

Operating companies can upload own Documents & Media for the certain assets to share it with the users of own tenant. 

You can add new media or download existing media from the list.

Admitted document types include:

  • All text, image and video formats (as well as .pdf and .zip)

Exceptions:

 List of restricted file types

.7z
.aac
.abw
.arc
.azw
.bin
.bz
.bz2
.cda
.csh
.doc
.docx
.eot
.epub
.gz
.html
.jar
.json
.jsonld
.mpkg
.odp
.ods
.odt
.ogx
.php
.ppt
.pptx
.rar
.rtf
.sh
.svg
.svg+xml
.tar
.vsd
.xhtml
.xls
.xlsx
.xml
.xul

The maximum file size is <=200 MB. Upload of executables is not permitted.

The document / media file is provided for all customers who have a machine with this model along with the following information:

  • Media Name
  • Media Type
  • Category
  • Language
  • Publication date
  • Shared
  • Machines
  • Machine Model



List of available media files.

  • Sort the list by using the buttons in the top row.
  • Search for a certain term within a respective column using the filter button  and typing something into the search field.

 → 

  • Add new media file by clicking the  /  button.

A dialog for uploading new media files opens.

  1. Upload a media file from your device by dragging and dropping it on the media file panel or use the  button to select a file from your device (mandatory).
  2. Enter a media file name in field Label (optional). If no media name is entered, the file name will be displayed.
  3. Select "Asset" or "Machine Model" from the Scope dropdown list.
  4. Select a Machine Model (or Asset) from the dropdown list under Machine / Machine Model (mandatory).
  5. Select a category from the list under Category (optional).
    Available categories are: diagrams, handbooks, legal, monitoring, maintenance, manual, onboarding, repair, safety, specification, technical and miscellaneous.
  6. Select a media file language from the dropdown list unter Language (optional).
  7. Finish the input by clicking .

  • Download media file by clicking the   button in the respective row.
  • Delete an existing entry by clicking the  button in the respective row.

  • Customize the displayed columns by clicking on .
    • Check the entries from the list of columns to be displayed in the overview.
    • Align the sequence of the entries by dragging & dropping the entries in your desired order.

The selections will be permanently stored for your user and can be reset to factory setting by clicking .