WebVNC Tunnel

symmedias WebVNC Tunnel gives you fast and easy access to you machine´s HMI.

It is integrated into your frontend, so that further installations on your PC are not necessary. Setup only needs to be done once per machine.

WebVNC is available in Service Cases for the machine and can be used quickly with one or two clicks if required.


Prerequisites for Configuration

  • You need the permission to create tunnel configurations.

  • You have to know the IPv4 address and remote port of the VNC Server.




WebVNC Tunnel Configuration


  • Choose the tab Remote Access Settings and click on  to create a new tunnel configuration.
  • Select entry "WebVNC" from the Connection Type dropdown box.

  • Enter a name for this tunnel connection in the field Tunnel Name (optional).

  • Proceed by clicking .

  • Enter the IPv4 address of the VNC Server in the field Remote IP.
  • Enter the remote port of the VNC Server in the field Remote Port.

  • Proceed by clicking .

A summary of the entered tunnel properties is displayed.

  • If all entries are correct, create the new WebVNC remote connection via .

Your newly created WebVNC tunnel connection now appears in the list of tunnel connections.

You can also configure webVNC tunnel configurations for Machine Models.




Start a WebVNC Tunnel Connection within the symmedia Hub Portal


  • Navigate to the Service Case page and find the respective WebVNC tunnel configuration.

  • Click on the button to start the WebVNC tunnel connection.

A warning message appears.

  • Click to continue.

After the WebVNC session connection is established, a VNC screen with the view on your remote target should open.

Entering a password might be required.

  • You can end the session at any time by clicking the button on the bottom of the screen.

Configure an active webVNC session

In an active WebVNC session established, you can see a control panel on the bottom of the screen.

Stop button - ends the WebVNC session and closes the tunnel connection to the remote endpoint.


Full screen button - extends the WebVNC screen to full screen.

Normal screen button - switches back to normal screen view, only available in full screen view.

Reload button - reloads the webVNC screen, this can sometimes be necessary if the screen was not loaded correctly.

WebVNC keys button

  • CTRL button - triggers the CTRL button on the remote screen.

  • Windows button - triggers the Windows button on the remote screen.

  • ALT button - triggers the ALT button on the remote screen.

  • CTRL + ALT + Del button - triggers the key combination 'CTRL + ALT + Del' on the remote server.
    Warning: this can lead to an immediate restart of the remote server!


VNC settings button

  • Quality slider - changes the quality of the VNC screen.

  • Compression level - changes the compression level of the VNC screen.

  • View only checkbox - enables / disables user interaction for the VNC session

  • Scaling mode - changes the scaling of the VNC screen.





Compability


The webVNC (noVNC lib) is tested with the following VNC servers:

NameVersionArchitectureOSCompatibleRemark
UltraVNC Server1.4.3.6x64Windows(tick)

1.3.4x64Windows(tick)

1.3.2ax64Windows(error)Doesn’t work with webVNC, because of a bug in UltraVNC. Alternatively, you can use the SSC TunnelClient with a separate VNC client, e.g. RealVNC Viewer 6.21.406.

1.2.4.0x64Windows(tick)
RealVNC Server6.7.2x64Windows(error)There seems to be a bug with the current noVNC lib v1.4.0.
TigerVNC Server1.13.1x64Windows(tick)


x64Windows(tick)
X11VNC Server2.8.84x64Linux(tick)